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Other ISO 9000 topics:

Improving business

Explanation of ISO 9000

ISO 9000 Compliance versus Certification

Documents Needed for ISO 9000

Rationale Approach to Quality Policy Manual

Records Required by ISO 9001

Internal ISO 9000 Audits

Comparing ISO 9000 and TQM

Gaining ISO 9000 certification

Reasons Company Becomes Certified

Simple Plan for Registration

Steps to Achieve Registration

Sample quality manual

Table of Contents

0.0 Introduction

1.0 Scope

2.0 References

3.0 Definitions

4.0 Quality System Requirements

4.1 Management Responsibility

4.2 Quality System

4.3 Contract Review

4.4 Design Control

4.5 Document Control

4.6 Purchasing

4.7 Purchaser Supplied Product

4.8 Product Identification and Traceability

4.9 Process Control

4.10 Inspection and Testing

4.11 Inspection, Measuring, and Test Equipment

4.12 Inspection and Test Status

4.13 Control of Nonconforming Product

4.14 Corrective Action

4.15 Handling, Storage, Packaging, and Delivery

4.16 Quality Records

4.17 Internal Quality Audits

4.18 Training

4.19 Servicing

4.20 Statistical Techniques

Also see:

Weekly Feedback Blog

ISO 9000 Survey Results

Strategies to Succeed in Business

Succeed with TQM

Succeed in eCommerce

Advance in Your Career

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Sample section of rationale ISO 9000 Quality Policy Manual. Also refer to business improvement, organization, TQM, Total Quality Management, procedures, work instructions, ASQ, Ron Kurtus, School for Champions. Copyright © Restrictions

ISO 9000 Quality Policy Manual - Table of Contents

by Ron Kurtus (14 March 2001)

Rationale Approach to an ISO 9000 Quality Policy Manual

0.0 Introduction

1.0 Scope

2.0 References

3.0 Definitions

4.0 Quality System Requirements

4.1 Management Responsibility

4.2 Quality System

4.3 Contract Review

4.4 Design Control

4.5 Document Control

4.6 Purchasing

4.7 Purchaser Supplied Product

4.8 Product Identification and Traceability

4.9 Process Control

4.10 Inspection and Testing

4.11 Inspection, Measuring, and Test Equipment

4.12 Inspection and Test Status

4.13 Control of Nonconforming Product

4.14 Corrective Action

4.15 Handling, Storage, Packaging, and Delivery

4.16 Quality Records

4.17 Internal Quality Audits

4.18 Training

4.19 Servicing

4.20 Statistical Techniques

Answers to Readers' Questions

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Where can you go from here?

School for Champions

ISO 9000 topics

Quality Manual Table of Contents