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Sample section of rationale ISO 9000 Quality Policy Manual. Also refer to business improvement, organization, TQM, Total Quality Management, procedures, work instructions, ASQ, Ron Kurtus, School for Champions. Copyright © Restrictions

ISO 9000 Quality Policy Manual - Table of Contents

by Ron Kurtus (14 March 2001)

Rationale Approach to an ISO 9000 Quality Policy Manual

0.0 Introduction

1.0 Scope

2.0 References

3.0 Definitions

4.0 Quality System Requirements

4.1 Management Responsibility

4.2 Quality System

4.3 Contract Review

4.4 Design Control

4.5 Document Control

4.6 Purchasing

4.7 Purchaser Supplied Product

4.8 Product Identification and Traceability

4.9 Process Control

4.10 Inspection and Testing

4.11 Inspection, Measuring, and Test Equipment

4.12 Inspection and Test Status

4.13 Control of Nonconforming Product

4.14 Corrective Action

4.15 Handling, Storage, Packaging, and Delivery

4.16 Quality Records

4.17 Internal Quality Audits

4.18 Training

4.19 Servicing

4.20 Statistical Techniques

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Where are you now?

School for Champions

Business

ISO 9000 topics

Quality Manual Table of Contents

 

 

 

 

 

 

 

 

 

 

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ISO 9000 topics

Improving business

• Explanation of ISO 9000
• ISO 9000 Compliance versus Certification
• Documents Needed for ISO 9000
• Rationale Approach to Quality Policy Manual
• Records Required by ISO 9001
• Internal ISO 9000 Audits
• Comparing ISO 9000 and TQM

Gaining ISO 9000 certification

• Reasons to Seek ISO 9000 Certification
• Simple Plan for Registration
• Steps to Achieve Registration

Sample quality manual

• Table of Contents
• 0.0 Introduction
• 1.0 Scope
• 2.0 References
• 3.0 Definitions
• 4.0 Quality System Requirements
• 4.1 Management Responsibility
• 4.2 Quality System
• 4.3 Contract Review
• 4.4 Design Control
• 4.5 Document Control
• 4.6 Purchasing
• 4.7 Purchaser Supplied Product
• 4.8 Product Identification and Traceability
• 4.9 Process Control
• 4.10 Inspection and Testing
• 4.11 Inspection, Measuring, and Test Equipment
• 4.12 Inspection and Test Status
• 4.13 Control of Nonconforming Product
• 4.14 Corrective Action
• 4.15 Handling, Storage, Packaging, and Delivery
• 4.16 Quality Records
• 4.17 Internal Quality Audits
• 4.18 Training
• 4.19 Servicing
• 4.20 Statistical Techniques

Also see

• Weekly Feedback Blog
• ISO 9000 Survey Results
• Strategies to Succeed in Business
• Succeed with TQM
• Succeed in eCommerce
• Advance in Your Career

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Live Your Life as a Champion:

Take care of your health

Seek knowledge and gain skills

Do excellent work

Be valuable to others

Have utmost character

Be a Champion!

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