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Mini-Quiz: Internal ISO 9000 Audits

by Ron Kurtus (11 December 2006)

Take this Mini-Quiz to check your understanding of the lesson material.



1. Should assigning a person as internal auditor be used as punishment?

Yes, because it is a thankless and dirty job

It can work provided the person does not quit the company first

No, because you want quality people interested in improving the company

2. Why do auditors want to see if procedures are being followed?

Following written procedures is a main concept in ISO 9000

It is a way to see if the workers are able to read

No one is sure of the reason; it is just a requirement

3. Should auditors make suggestions how to improve the department?

Their job is only to verify the workers are following the standards

They can make suggestions only if they are friends with the manager

Yes, because that is the purpose of their audit

If you got all three correct, you are on your way to becoming a Champion in Improving your Business with ISO 9000. If you had problems, you had better look over the material again.


Improve the business from inside


Resources and references

Ron Kurtus' Credentials

Websites

ISO Online - International Organization for Standardization website

ISO Standards Translated in Plain English - Extensive listing

ISO 9000 Certification Information - Good listing of ISO 9000 resources

ISO 9000 References and Resources

Books

Top-rated books on ISO 9000


Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.


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