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Mini-Quiz: Simple Plan for ISO 9000 Certification

by Ron Kurtus (revised 29 November 2005)

Take this Mini-Quiz to check your understanding of the lesson material.



1. What view should upper management have toward ISO 9000?

They must believe it is valuable to the company

They should tolerate the pet projects of their Quality people

They should resist it with all their influence

2. Why simulate an ISO 9000 audit?

To find any possible loopholes

To keep employees on alert

To make sure you don't fail the real thing

3. Why bother with a third-party auditor?

It is cheaper than having your own people waste their time

It is required for certification

It is not really necessary

If you got all three correct, you are on your way to becoming a Champion in Improving your Business with ISO 9000. If you had problems, you had better look over the material again.


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Resources and references

Ron Kurtus' Credentials

Websites

ISO Online - International Organization for Standardization website

ISO Standards Translated in Plain English - Extensive listing

ISO 9000 Certification Information - Good listing of ISO 9000 resources

ISO 9000 References and Resources

Books

Top-rated books on ISO 9000


Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.


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