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Mini-Quiz: Strategic Defense Initiative TQM Newsletters

by Ron Kurtus (revised 21 November 2007)

Take this Mini-Quiz to check your understanding of the lesson material.



1. What was a major achievement of TQM within SBI?

Increased overtime for union workers

Edward Deming visited the offices and give his advice

$30 million projected savings on software development

2. How did the SDI Program Office build teamwork in the programs?

By having an off-site session with team-building training

By offering prizes for the winning teams

By setting up strict work rules for the enlisted men

3. Why did the Space Systems Division start using the TQM newsletter?

President Reagan issued an ultimatum

The commanding officer saw it was a valuable tool

It is the third step in implementing TQM

If you got all three correct, you are on your way to becoming a Champion in learning from SDI History. If you had problems, you had better look over the material again.


You can sometimes win without defeating the opponent


Resources and references

Ron Kurtus' Credentials

Websites

The Strategic Defense Initiative - political risks - from Air University Review 1985

SDI History Resources

Books

US Strategic And Defensive Missile Systems 1950-2004 by Mark A. Berhow, Chris Taylor; Osprey Books (2005) $16.95

Quality Government: Designing, Developing, and Implementing TQM by Jerry W. Koehler; CRC (1996) $84.95

Top-rated books on Missle Defense


Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.


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Mini-Quiz: Strategic Defense Initiative TQM Newsletters




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