by Ron Kurtus
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|Resources||Looking for free software projects to document||India|
|Type of Docs Needed||Wants to track customers||Ukraine|
|Steps in WebHelp||How to use RoboHelp||India|
|Process||What software is used for manual?||Australia|
|Skills Needed||How to prepare for a job interview?||INDIA|
|General||Wants to be a technical writer||India|
|Resources||Looking for writers in India||India|
|Managing Projects||What is an initial requirement specification||Pakistan|
|Salaries||What is the rate for one page?||Israel|
|General||What is the end product of technical writing?||Philippines|
Looking for free software projects to document
November 3, 2004
Hello, my name is Manoj from Bangalore, India. This query is regarding technical writing. I am presently doing a course on technical writing and as a part of the curriculum, I am supposed to complete a technical writing project. Can you suggest me few sites where I can download free software projects to document.
Manoj - India
I'm not sure if I know of any free software projects to document off hand.
The best source is software that you already own. Most have manuals, online help and online manuals. But note that the manuals are often not that well written or are missing vital information.
Wants to track customers
Topic: Type of Docs Needed
October 25, 2004
My name is Tanya, I am working at the software development company. I am responsible for technical writing: I have to create help files, user manuals, tutorials and specifications. Our company also provides Technical Support Services by chat and phone. I need to track each case of cooperation with the customers.
Could you please send me some sample of the document for proper tracking each contact with the customer?
Tanya - Ukraine
Although you can track contacts with customers in a document, if your company gets more customers, the method will become cumbersome.
It would be best for your company to use software to track customers. You can use a spreadsheet or database. There are also software packages designed to track customers.
One inexpensive solution is at http://www.lobstersoft.com/sak/index.php. I have not used that software, but something like it could be good to use.
How to use RoboHelp
Topic: Steps in WebHelp
September 13, 2004
how to use Robo help tool while preparing documentation
pls give me the link or the manual format how to use the robo help step by step .
R.jayanthi - India
See http://www.uah.edu/editing/Robohelp/robohelp_tutorial.htm for some tutorials. Also see: www.robohelp.com
What software is used for manual?
September 10, 2004
I like to know what is the software used to develop the Technical Manaual.
Kandasamy - Australia
I depends on what the company decides to use. Many companies use Microsoft Word. Larger companies use Adobe FrameMaker.
How to prepare for a job interview?
Topic: Skills Needed
August 27, 2004
I live in India and is applying for the post of Technical Writer. This is a completely new subject for me.
How do I prepare myself for the job? What are the frequently asked questions in the interviews.
I have a Masters degree in Comparative Literature and little technical/computer knowledge. I have never taken a course in computers. WHAT SHOULD I DO? I AM RUNNING OUT OF TIME. SO PLEASE ANSWER MY MAIL AS SOON AS POSSIBLE.
DEBASREE - INDIA
Requirements and questions vary with location and company. It is good to know something about the product of the company, as well as writing tools.
Your best bet would be to contact http://www.stc-india.org to find out more about technical writing in India.
Best wishes in getting the job.
Wants to be a technical writer
August 26, 2004
I am a post graduate in Science. I have above average English skills. I am interested in pursuing a career in tech writing. Problem is I am not all that a creative person. So if somebody hands me a subject and some basic information, I can do all the research and put it all in an orderly and readable format. Is this enough? Or Should I have some specific skills. I am interested in taking up your online course.
Pls give me some clear answers regarding the above.
Gayathri - India
Technical Writing is not necessarily creative. Research is more important. See out section at:
Also check http://www.stc-india.org for contacts in India.
Looking for writers in India
August 25, 2004
I've been trying to hire a couple fresher technical writers in the Anand/Baroda area of Gujarat. Where should I look for canididates?
Paresh - India
You could check the colleges in that area. Also see http://www.stc-india.org/ and contact them for information on available writers.
What is an initial requirement specification
Topic: Managing Projects
July 23, 2004
I want to know what is initial requirement specification (IRS)and standers for writing an IRS document for a project.
munem - Pakistan
An Initial Requirement Specification outlines the requirements for a given product. The actual specification will go in great detail of exactly what is wanted.
The standards vary, depending on the industry. Often they have their own standards.
An example of an IRS can be seen at:
Examine it and its links.
Best wishes in your project.
What is the rate for one page?
July 5, 2004
I would like to know what is the rate for one page that a technical writer can charge you did not write it on your site
ofeer - Israel
That depends on the complexity of the page. A good rule of thumb is that a page will take 1 hour to write, including research and editing. If you are working as an independent writer--that is, not for a company but in business for yourself--then you would charge twice your hourly rate. But of course, you must be flexible, since it is often more important to get a job than to lose one over a rate too high.
You really must time yourself to see how long it takes to write a page of the type and subject matter required. Then you can go from there.
What is the end product of technical writing?
June 27, 2004
what are the end products of technical writing??
rainier - Philippines
The technical document or user manual is the end product.
Hopefully, this reader feedback has helped provide information about Technical Writing issues.
Resources and references
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Questions and comments
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