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Mini-Quiz: TQM in U.S. Air Force Systems Command (AFSC)

by Ron Kurtus (26 May 2008)

Take this Mini-Quiz to check your understanding of the lesson material.



1. What is one reason that the AFSC wanted to implement TQM?

They admired Deming

They needed to cut the cost of defense projects

They believed that TQM would stop war

2. What is an important principle of TQM for the AFSC?

Know and satisfy the customer's needs

Reduce costs by eliminating non-essential employees

Each man for himself

3. What is one of their desired outcomes?

Get the award for the best organization in the military

Increase the production of expensive aircraft to reduce costs

Translate customer requirements into robust system

If you got all three correct, you are on your way to becoming a Champion in Total Quality. If you had problems, you had better look over the material again.


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Mini-Quiz: TQM in U.S. Air Force Systems Command (AFSC)




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