SfC Home > Business > ISO 9000 > TQM >
Explanation of U.S. Air Force Space Systems Division Total Quality Booklet - Improve Your Business with Total Quality Management (TQM). Also refer to Department of Defense, DoD, implementing, TQL, quality control, customer, supplier partnerships, production, military, Ron Kurtus, School for Champions. Copyright © Restrictions
U.S. Air Force Space Systems Division Total Quality Booklet
by Ron Kurtus (27 May 2008)
The United States Air Force Space Systems Division (SSD) is located at the Los Angeles AFB. In 1991, SSD management released their Total Quality Booklet, outlining their plans for implementing TQM within their various program offices.
As with some companies in industry have done, SSD modified some expressions to give their program a degree of uniqueness. For example, they changed TQM to Total Quality Leadership (TQL). Although done years ago, the booklet still provides a good outline for implementing TQM in your organization.
Questions you may have include:
- What is the purpose of SSD's TQL program?
- What is their continuous improvement model?
- How do they plan to educate and train their personnel in these concepts?
This lesson will answer those questions.
Booklet
U.S. Air Force Space Systems Division Total Quality Booklet (PDF 105 KB file size)
Summary
The United States Air Force Space Systems Division (SSD) released their Total Quality Booklet, outlining their plans for implementing TQM within their various program offices in 1991. Although done years ago, the booklet still provides a good outline for implementing TQM in your organization.
Improve your personal quality
Resources and references
The following resources provide information on this subject:
Websites
Books
Top-rated
books on Total Quality
Top-rated
books on Business Quality
What do you think?
Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.
Share link
Click on a button to share the link for this page:
Or use our form to send this link to yourself or a friend.
Students and researchers
The Web address of this page is:
www.school-for-champions.com/tqm/tqm_ssd.htm
Please include it as a link on your website or as a reference in your report, document, or thesis.
Where are you now?
Total Quality Management (TQM) topics
U.S. Air Force Space Systems Division Total Quality Booklet