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Feedback Q&A on Training

by Ron Kurtus

Readers have sent in a total of 35 comments and questions on Training issues. They are listed according to date.

You can read them to further your understanding of the subject.

List of next 10 letters




Determine ROI I need to know the equation of the ROI Egypt
Difference with Education Differentiate between training and education India
Difference with Education I'm a teacher and thinking of being a trainer Jamaica
ROI Workers Methods to measure return on investment India
Difference with Education What is the difference between trade school and college? USA
Difference with Education Nothing stated about soft skills USA
General Some ice breakers Australia
Train Workers Having trouble getting hired without training USA
Determine ROI Assessing the effectiveness of training PHILIPPINES
Difference with Education Why is it important? USA

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First 10 letters

I need to know the equation of the ROI

Topic: Determine ROI


April 11, 2009

I need to know the equation of the ROI

ranya - Egypt



You need to know the productivity of the workers before taking the training. What is the value of what they produce in a year. Then you must measure their productivity after training and calculate the improvement in money saved from their working better and making less mistakes. Those measurements are often difficult to do, but you can make an estimate.

Then divide that improvement value by the cost of the training and the wages of the workers if they went to training on company time. That is the ROI for the year.

The return on the company's investment (ROI) in a year should be much greater than the cost of training.

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Differentiate between training and education

Topic: Difference with Education


October 11, 2008

Differentiate between training and education

sabyasachi - India



Training usually concerns learning a skill or how to deal with other people. Education usually concerns learning facts, theories and basic concepts in an academic environment.

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I'm a teacher and thinking of being a trainer

Topic: Difference with Education


August 3, 2008

Thanks for the information. I am presently teaching at a high school and seriously thinking whether I should be involved in training and development. I have a feeling that I would appreciate the flexibility involved in raining and development. What are your thoughts? Thanks for the info.

- Jamaica



With teaching in high school, you have the advantage of a greater number of vacation days but the disadvantage of having to check homework after school. In a job in training, you have set hours and fewer vacation days, since you are working for a company. The pay may be better working for a company.

In teaching, you sometimes need to discipline the students. With adult learners in training, that is not necessary. Also, the learners may want to gain knowledge, since it should help in their jobs.

A big difference is in subject matter. Teaching concerns academic knowledge. In training, it can be teaching specific skills or more often the training concerns soft skills, such as getting along with others.

A good thing to do is to get to talk with someone who is already doing training in your community. You can check to see if there are some independent trainers or if some large companies have people involved in training. This will help you see what opportunities are available for you, as well as to get an idea of what requirements there would be for you to get into the field.

Best wishes in your career.

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Methods to measure return on investment

Topic: ROI Workers


March 10, 2007

hii sir,
my question is
"what are the methods to measure the return on investment on training?"

reply soon

- India



The investment in training is the cost of the training material, the wages of the trainer, and the wages of the workers if they are being trained during company time.

If the training is to improve work methods, the increase in productivity can be measured and given a monetary value. If the worker is being trained to be able to deal with other people more effectively, it is very difficult to calculate a return on investment, since an increase in productivity is not apparent.

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What is the difference between trade school and college?

Topic: Difference with Education


February 1, 2007

What is the diffence between a trade school and a college?.. Which one should i pick for a better future..... Lincoln Tech vs Middlesex County College

andy - USA



A trade school usually teach specific skills that can be directly applied. For example, a person may want to become an electrician, an account or a medical aid by taking courses in a trade school. Often trade schools will help you get a job after about 2 years of courses.

In college, you learn more theory in your chosen field. You can get an associate degree in two years or a bachelor degree in four years. You usually have to take a number of required courses to complete the degree. Then you are on your own for getting a job. But the jobs are higher paying and have greater prestige than jobs obtained from a trade school.

It is the comparison of being an electrician and being an electrical engineer. It all depends on what you like to do and your skill level.

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Nothing stated about soft skills

Topic: Difference with Education


August 8, 2006

One of the questions in your Education v Training segment deals with soft skills. And yet nothing in the text explains what a soft skill is. You need to include some knowledge about soft skills before you can include a test question about it. The questions should only deal with information included in this segment, correct, not a separate section that someone may not have taken.




That is a good point We have been planning on adding material on soft skills and hard skills in the training area.

Hard skills are when a person is trained to do some task, like training a mechanic to fix a car. Soft skills concern dealing with people and getting along with them. A sales person needs to learn the hard skill techniques of selling but also needs to know how to relate effectively with the customers.

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Some ice breakers

Topic: General


August 16, 2005

i would kile to know what the best ice breakers are.

col - Australia



One type of ice breaker is to get the audience relaxed and ready for the speaker. Often a humorous remark that everyone can relate to is a good way to start off. Talking about the weather or some problem everyone has is good.

Another type of ice breaker is in training sessions, where you want to loosen up the people and get them ready to participate in the session. The most simple is go around the room and have everyone state their name. Another is to get everyone up to do a stretching exercise. Or you could have everyone say hello to the people on each side. This takes the seriousness out of the presentation.

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Having trouble getting hired without training

Topic: Train Workers


July 20, 2005

I agree this is a huge problem for american companies. First of all as a recent college grad I see how difficult it is to get a job that I know I'm qualified for I just don't have 5-10 years work experience. That sucks for both parties cause for the company they are wasting time and money. How? Well, first of all companies have to stop assuming that every person takes the same amount of time to learn something. For example, it may take someone 5 years to do a job well when I can learn in 2 months and be a lot more productive. If I ran a company common sense would tell me that the only sure way to know if your workers are doing things your way is to take the time to train them specificly to your needs! For me it is a lose lose situation because how can I get the experience they value if no one will hire me because I don't have any experience. I believe this is why america is falling behind in the labor force because too many bright and potentious people like me are screened out and never get an opportunity to make a real difference!
Lastly, I wonder what employers are thinking these days because you can hire and fire all year round and achieve absolutely nothing. But if you hire one good worker and spend your time training him or her now you've got a high quality dependable worker and you have made a good investment in the future of your company.

Travis - USA



The adage is that: "It is more difficult to get a job than it is to do a job."

With the obstacles you have been having, you will have to do a better job in selling yourself and convincing the company you are the best person for the job, even without the experience.

Before you apply for a job, do a little research on the company and what they need. You can point to jobs you have had or college projects that relate to the type of work. This can imply experience and skills needed. Customize each resume for the specific job and company.

Sell the fact that you are a quick learner and can readily pick up specific skills. Emphasize that you are a high quality, dependable worker.

Note that companies receive piles of useless resumes for a job opening. It is difficult to have yours stand out from the crowd. If you find someone who works at a company of interest, you can often go in through the back door and get better consideration.

Don't worry about poor company attitudes or policies. Your goal is to get a good job for yourself.

I hope these ideas help. Best wishes with your job search, and let me know how things turn out.

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Assessing the effectiveness of training

Topic: Determine ROI


April 11, 2005


Our company is under the power generation (power plant). How can we check our technical courses were effective or not? To date we have the Pre & Post Assessment wherein in the Pre - we specify the expectations of the traineed. On the other hand in the Post - we linked it to the job describtion of the trainee - how his learning is applied in the workplace. However, the Post usually is 6months after the training. Can you give us a better way of assessing the effectiveness of training. We are ISO certified & maintaing our KPA (Key Result Areas)is so hard. I would greatly appreciate if you give this query your preferential action.

joy c. ordoƱo




The very first thing is to ask yourself: what is the training is supposed to achieve? Ideally, it is to teach or improve the skill of he worker in some specific tasks.

Job description usually entails several skills. It would be good to give specific tests on how well the worker can perform certain tasks on his job before and after the training.

Note that the time it takes the person to do the work and the frequency of errors or mistakes are critical in the costs to the company. Improvement in time and reduction of errors results in greater profits, when can be compared to the cost of training the worker.

I hope that helps.

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Why is it important?

Topic: Difference with Education


March 23, 2005

Your information is helpful. I have two more questions though. How do you define learning as different from education and training, and why is it important for managers/leaders and educators to know the difference between learning, education and training. Thank you.

Jan - USA



Training is usually how to perform a task and it often hands-on. With education, you teach the facts, concepts and theory.

For example, I can teach or educate you about the rules of the road and procedure to drive. But I will put you in the driver's seat of the car to train you to drive.

The outcome of training is a skill. the outcome of education is knowledge.

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