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The following 2 comments and questions have been sent in. They are listed according to date.
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Methods to measure return on investment
Question
March 10, 2007
hii sir,
my question is
"what are the methods to measure the return on investment on training?"
reply soon
- India
13342
Answer
The investment in training is the cost of the training material, the wages of the trainer, and the wages of the workers if they are being trained during company time.
If the training is to improve work methods, the increase in productivity can be measured and given a monetary value. If the worker is being trained to be able to deal with other people more effectively, it is very difficult to calculate a return on investment, since an increase in productivity is not apparent.
Dealing with different ethnic groups
Question
February 6, 2004
How you deal with different ethnic groups in using the language?
zenel -
2271
Answer
Care must be taken in dealing with different ethnic groups, because it is easy for misunderstandings to occur. A trainer must be familiar with some of the customs of the group and their idioms. Although the people are expected to soon learn the language and customs of the area in which they work, anyone communcating with them must make sure the information is clearly understood.
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