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Mini-Quiz: Overview of eBusiness

by Ron Kurtus (revised 20 November 2011)

Take this Mini-Quiz to check your understanding of the lesson material.

1. How can customer relationship management be done in e-business?

Require customers to purchase electronic equipment

Survey customer opinions via email or the company website

Have customers fill out forms and mail them in

2. What is an advantage of Web conferencing?

Members do not he have to travel to the same location to communicate

Clever animations can be used to the amusement of participants

There is no real advantage, except for using the latest tools

3. What is the advantage of B2B e-commerce?

It prevents face-to-face contact

You no longer have to deal with small customers

It is faster and often cuts out the middle-man

If you got all three correct, you are on your way to becoming a Champion in Business. If you had problems, you had better look over the material again.

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