List of Topics

SfC Home > Entrepreneurship > Business >

Mini-Quiz: Measuring Your Business

by Ron Kurtus (updated 19 January 2022)

Take this Mini-Quiz to check your understanding of the lesson material.

1. Why should service or repair be included in your broad costs?

To justify an increase in price

They have nothing to do with costs

They add to cost of making and selling the product

2. Why is it difficult to measure customer satisfaction?

Because it often must be done as a survey

Because most customers are angry at us

Because it is such a waste of time

3. Why measure supplier performance?

To try to control their business

It is not necessary

It reflects on your total cost

If you got all three correct, you are on your way to becoming a becoming a Champion in Business. If you had problems, you had better look over the material again.

Set standards

Resources and references

Ron Kurtus' Credentials

The following are resources on this subject:


ISO 9000

Total Quality Management (TQM)


Business Resources


(Notice: The School for Champions may earn commissions from book purchases)

The Goal by Eliyahu M. Goldratt; Northriver Press, 1992 ($19.95) - A best-selling book on production techniques or theories, written in the form of a novel.

Competing Against Time by George Stalk, Jr. and Thomas H. Hout, The Free Press, 1990 ($27.95) - Time is used as a metric in this approach on improving business performance.

Top-rated books on Business

Students and researchers

The Web address of this page is:

Please include it as a link on your website or as a reference in your report, document, or thesis.

Copyright © Restrictions

Where are you now?

School for Champions

Business topics

Mini-Quiz: Measuring Your Business

Business topics




Reducing costs

Increasing business

Also see

Let's make the world a better place

Be the best that you can be.

Use your knowledge and skills to help others succeed.

Don't be wasteful; protect our environment.

You CAN influence the world.

Live Your Life as a Champion:

Take care of your health

Seek knowledge and gain skills

Do excellent work

Be valuable to others

Have utmost character

Be a Champion!

The School for Champions helps you become the type of person who can be called a Champion.