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Mini-Quiz: Character Important for Success of Business

by Ron Kurtus (11 March 2013)

Take this Mini-Quiz to check your understanding of the lesson material.

1. How do poor character traits of internal workers hurt a company?

They can result in losses due to theft, absenteeism, and careless work

Workers may have unpleasant personalities that irritate management

They often quit to get better jobs

2. Why should sales representatives have good character?

It doesn't matter, as long as they can sell

To prevent fights or arguments among the salesman

They are the face of the company to the customers

3. What often happens when upper management has poor character?

It trickles down, resulting in poor character among workers and salesmen

It does not matter, since they run the company

They attract customers with poor character

If you got all three correct, you are on your way to becoming a Champion in Understanding Character. If you had problems, you had better look over the material again.

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