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Mini-Quiz: Using TQM for a Competitive Advantage in Business

by Ron Kurtus (revised 28 February 2007)

Take this Mini-Quiz to check your understanding of the lesson material.

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1. What is a good way to get an advantage by reducing costs?

Eliminating many workers dramatically can reduce payroll expenses

Using a good accountant who can make costs seem low

Improving work processes can result in lower costs than your competitors

2. Why should you help your suppliers provide you with quality goods?

It is in your best interest and will give you a competitive advantage

You want them dependent on you, so they won't deal with your competition

You shouldn't, because that is their job

3. What is the best way to satisfy a corporate customer?

Exceed their expectations

Give kick-backs to corporate executives

They are never satisfied

If you got all three correct, you are on your way to becoming a Champion in Winning Competitions. If you had problems, you had better look over the material again.

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Seek excellence

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Resources and references

Ron Kurtus' Credentials

Websites

US Big-3 Auto Makers and Labor Cost Squeeze

Competition Resources

Succeed in Business with TQM

Books

(Notice: The School for Champions may earn commissions from book purchases)

Top-rated books on Business Competition

Top-rated books on Total Quality

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Students and researchers

The Web address of this page is:
www.school-for-champions.com/competition/
mini-quiz_business_tqm_advantage.htm

Please include it as a link on your website or as a reference in your report, document, or thesis.

Copyright © Restrictions

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Where are you now?

School for Champions

Competition topics

Mini-Quiz: Using TQM for a Competitive Advantage in Business

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Competition topics

Basics

• Motivations to Win a Competition

Types of competition

• Major Types of Competition
• -- Performance Competitions
• -- Head-to-Head Competitions
• -- Predatory Competitions

Between individuals

• Individual Competition
• -- Competing for a Job
• -- Competition in Political Campaigns
• -- Competing for Social Status
• -- Gambling
• -- Bullying

Between teams

• Using Art of War in Athletic Competitions
• Factors in Winning Basketball Games
• Gamesmanship in Tennis Match
• Strategy Used in Ali-Foreman Fight
• Dealing with Hustlers in a Competition

Between companies

• Business Competition
• -- Types of Business Competition
• -- Using Advertising for Advantage
• -- Using Location for Advantage
• -- Using TQM for Advantage

Conflict and war

• Fighting as a Form of Competition
• War as Competition
• "The Art of War" by Sun Tzu

Animals and plants

• Animals Compete for Food
• Competition Among Plants

Winning strategies

• Criteria for Winning
• Preparing to Win a Competition
• Role of Confidence
• Momentum in a Competition
• Disarming Your Opponent in a Competition
• Winning a Negotiation

Underhanded strategies

• Cheating in a Competition
• Dirty Playing in Competition
• Influencing the Judges to Win a Competition
• Examples of Unfair Tactics in Chess
• Defending Against a Dirty Player
• Poor Winner in a Competition

Also see

• Competition Survey Results
• Succeed in Sports
• Advance in Your Career
• Succeed in Business

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Take care of your health

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