List of Topics

SfC Home > Business > ISO 9000 > TQM >


Mini-Quiz: TQM in U.S. Air Force Systems Command (AFSC)

by Ron Kurtus (26 May 2008)

Take this Mini-Quiz to check your understanding of the lesson material.

1. What is one reason that the AFSC wanted to implement TQM?

They admired Deming

They needed to cut the cost of defense projects

They believed that TQM would stop war

2. What is an important principle of TQM for the AFSC?

Know and satisfy the customer's needs

Reduce costs by eliminating non-essential employees

Each man for himself

3. What is one of their desired outcomes?

Get the award for the best organization in the military

Increase the production of expensive aircraft to reduce costs

Translate customer requirements into robust system

If you got all three correct, you are on your way to becoming a Champion in Total Quality. If you had problems, you had better look over the material again.

Use other's experience to move ahead

Resources and references

Ron Kurtus' Credentials


TQM Resources


Top-rated books on Total Quality

Top-rated books on Business Quality

Top-rated books on Six Sigma

Top-rated books on ISO 9000

Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.

Share this page

Click on a button to bookmark or share this page through Twitter, Facebook, email, or other services:


Students and researchers

The Web address of this page is:

Please include it as a link on your website or as a reference in your report, document, or thesis.

Copyright © Restrictions

Where are you now?

School for Champions

Total Quality Management (TQM) topics

Mini-Quiz: TQM in U.S. Air Force Systems Command (AFSC)

TQM topics

Basic principles

Satisfy customer

Get good work and supplies

Reduce waste and failures


Presentations and reports

Also see

Live Your Life as a Champion:

Take care of your health

Seek knowledge and gain skills

Do excellent work

Be valuable to others

Have utmost character

Be a Champion!

The School for Champions helps you become the type of person who can be called a Champion.