SfC Home > Business > ISO 9000 > TQM >
GE Astro Space Engineering Process Improvement
by Ron Kurtus (1 June 2008)
General Electric (GE) Astro Space Division implemented Total Quality Management (TQM) to improve their engineering processes in 1989. At the time, they called their program "Work Out!"
Several years later, GE adopted the Six-Sigma approach, what was a refinement of their process improvement methods. Although done years ago, the presentation still provides a good outline for implementing TQM in your organization.
Questions you may have include:
- What was GE's TQM strategy for the 1990s?
- Why type of results did they get from their efforts?
- What did their Process Improvement Teams do?
This lesson will answer those questions.
Presentation
GE Astro Space Engineering Process Improvement
(PDF 307 KB file size)
Summary
General Electric (GE) Astro Space Division implemented Total Quality Management (TQM) to improve their engineering processes in 1989. Several years later, GE adopted the Six-Sigma approach, what was a refinement of their process improvement methods. The presentation provides a good outline for implementing TQM in your organization.
Continuously improve
Resources and references
Websites
Books
Top-rated books on Total Quality
Top-rated books on Business Quality
Questions and comments
Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.
Share this page
Click on a button to bookmark or share this page through Twitter, Facebook, email, or other services:
Students and researchers
The Web address of this page is:
www.school-for-champions.com/tqm/
tqm_ge_astro_space.htm
Please include it as a link on your website or as a reference in your report, document, or thesis.
Where are you now?
Total Quality Management (TQM) topics
GE Astro Space Engineering Process Improvement