List of Lessons | Subjects

Understanding Training

by Ron Kurtus (updated 17 March 2023)

Training is an essential factor in the success of a business. A company that has well-trained personnel has the potential of becoming a champion in its field.

There is a need for people who can effectively develop and deliver training material. Your knowledge and skills in this area can help you advance your career or improve your business. Also, the development and delivery of training can be a satisfying profession, especially when you see the results of your work. Training is an important task, and it should be done with excellence in mind.

The purpose of these free online lessons is to give you a start at improving your training development skills.

Training Contents

Initial considerations

Education versus Training

Training Goals and Outcomes

Business Considerations in Training

Training Process

Return-on-Investment (ROI)

Determining Training Return-on-Investment (ROI)

Return-on-Investment in Training Workers

Delivering Training

Types of Training Delivery

Personal Delivery of Training

Computer Delivery of Training

Training Applications

Training Your Workers

Training Your Customers


Author's Credentials

Training Resources


Survey results

See results of survey questions

My books

School for Champions

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