List of Topics

SfC Home > Education > Training >


Mini-Quiz: Determining Training Return-on-Investment (ROI)

by Ron Kurtus (revised 16 May 2001)

Take this Mini-Quiz to check your understanding of the lesson material.

1. Why should a company train their customers?

To make money by charging them for the training

So they will become good employees

So they will know how to effectively use the product

2. What is a hidden expense in sending a salesman to a week of training?

The salesman may then leave to go to a better job

Missed opportunities of sales during the training

Padding the expense account

3. What is a good measurable goal for management training?

Reduction in employee turnover

Increased obedience by workers

Manager shows up on time for meetings

If you got all three correct, you are on your way to becoming a Champion in Training Development. If you had problems, you had better look over the material again.

Make yourself valuable to yourself and others.

Resources and references

Ron Kurtus' Credentials


Training Resources


Top-rated books on Training

Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.

Share this page

Click on a button to bookmark or share this page through Twitter, Facebook, email, or other services:


Students and researchers

The Web address of this page is:

Please include it as a link on your website or as a reference in your report, document, or thesis.

Copyright © Restrictions

Where are you now?

School for Champions

Training topics

Mini-Quiz: Determining Training Return-on-Investment

Return-on-Investment in Training Workers

Training topics

Initial considerations

Return-on-Investment (ROI)

Delivering Training

Training Applications

Also see

Live Your Life as a Champion:

Take care of your health

Seek knowledge and gain skills

Do excellent work

Be valuable to others

Have utmost character

Be a Champion!

The School for Champions helps you become the type of person who can be called a Champion.